Eric Yuan’s Account Of How last 1 month has been for Zoom:-
This pandemic was, to me, a slow trickle that rapidly turned into a fire hose. It started with the reports that thousands of miles away there was a mysterious disease. Then, unexpectedly, a necessary act of defense put the world to a close. People were isolated at home; they were not able to go to work or see their friends. Their kids had not been able to go to school.
Then, it looked like just about everyone was Zooming. Families, students, teachers, staff, healthcare workers, patients, all started interacting on the Zoom and seeing one another. We were so stubborn! Watching what you have put up from the ground up to support people in so many different ways is indescribable.
We’ve been ramping up to meet the tremendous demand, working around the clock to add network resources and help Zoom new users.
We recognized that Zoom was already being used by many educators but we felt we could do more to help. We agreed to offer Zoom to over 100,000 K-12 schools around the world for free. We didn’t know whether for just a few weeks or longer these schools would need Zoom, but it seemed like the right thing to be doing.
And in the same period, many vulnerabilities to zero-day security were basically made public at once. All were quickly patched, but vulnerabilities were revealed one after the other creating the illusion that Zoom is not secure. Every tech company discovers and fixes bugs on a regular basis, and we have teams dedicated to doing a full-time job. Using our security settings and keep up-to-date with the new Zoom update-this is the best way to have a safe experience.
I’m very proud to see our team internalize this as an opportunity. I strongly believe it is going to make us stronger. We implemented a 90-day program on April 1, in which we centered the organization 100 percent on protection and privacy. We work hard, we hire top experts to support us, and we don’t waste any time. We aim for full accountability, with weekly webinars and blogs tracking our progress against the public. We’ve further detailed our release notes.
You can find the full blog here.